Data Breach

$2.03M Amwell, LiveHealth Online Data Sharing Class Action Settlement

Case Overview

American Well Corp., the operator of LiveHealth Online, reached a settlement agreement to resolve claims that the company breached privacy laws through the disclosure of medical information to external parties. LiveHealth Online functions as a telehealth service connecting patients with doctors for virtual appointments.

The plaintiffs alleged that the sharing of medical details and communications with third parties occurred without the necessary consent, thereby violating several statutes, including the Federal Wiretap Act, California’s Invasion of Privacy Act, and the California Confidentiality of Medical Information Act.

Class members who used the appointment booking tool on the LiveHealth Online website, iOS app, or Android app between October 2024 and August 2025 are eligible to receive an estimated share of the settlement fund. To participate, individuals must submit a valid claim form by the deadline of October 30, 2026.

Who May Qualify

Consumers who used the appointment booking tool on the LiveHealth Online website, iOS app, or Android app between October 2024 and August 2025.

Frequently Asked Questions

Who is eligible for this settlement?

The settlement benefits consumers who utilized the appointment booking tool on the LiveHealth Online website, or through either the iOS or Android application, during the period spanning from October 2024 through August 2025.

What are the potential benefits for class members?

Class members can expect to receive an estimated payment ranging between $51.14 and $102.29, though the exact amount will vary based on the total number of people who participate in the settlement.

What are the key dates for participating in the settlement?

The deadline for submitting an objection or exclusion is October 30, 2026. Furthermore, the final approval hearing for the settlement is scheduled to take place on January 15, 2027.

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