$309.5M Amazon Return Policy Class Action Settlement
Case Overview
Amazon, the Seattle-based e-commerce company, agreed to pay a $309.5 million class action settlement to resolve allegations concerning its return policies and practices. The claims center on the company's failure to properly refund consumers nationwide for physical products returned after purchase through Amazon.com.
Plaintiffs alleged that certain return policies and practices violated Washington's consumer protection laws. The settlement divides the fund between two groups: Subclass A, covering transactions with potentially unpaid refunds due to payment processing issues or lack of confirmation of return, and Subclass B, covering all other transactions in the class. Amazon has not admitted any wrongdoing regarding these matters.
For Subclass A members, payments will be automatic, including unpaid amounts plus proportional prejudgment interest. Subclass B members must submit a valid claim form to receive 7.3% of the net fund. The deadline to submit a claim for Subclass B is December 1, 2026, and the final approval hearing is set for March 16, 2027.
Who May Qualify
Consumers who returned items or requested a refund for a physical product purchased and received in the United States after being sold through Amazon.com between September 5, 2017, and February 12, 2026, and who either did not receive a refund, received an untimely or incorrect refund, or were later incorrectly charged for the returned product.
Frequently Asked Questions
Who is eligible for this Amazon settlement?
The settlement benefits consumers who returned items or requested a refund for a physical product purchased and received in the United States after being sold through Amazon.com between September 5, 2017, and February 12, 2026, if they experienced issues with refunds.
How do Subclass A and Subclass B members receive payments?
Subclass A members will receive payments automatically without filing a claim form. Subclass B members must submit a valid claim form to receive their portion of the settlement fund.
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