Data Breach

$4.95M ConnectOnCall Data Breach Class Action Settlement

$4.95M ConnectOnCall Data Breach Class Action Settlement — Data Breach class action lawsuit

Case Overview

  • ConnectOnCall, an after-hours on-call answering service for healthcare providers, and Phreesia, a patient intake platform used by healthcare providers, agreed to a $4.95 million class action settlement. This action addresses a data breach that occurred between February 16 and May 12, 2024, which compromised sensitive consumer data, including communications between providers and patients.
  • The lawsuit claims that ConnectOnCall and Phreesia failed in their duty to safeguard consumer information from this data breach. The settlement was reached without the defendants admitting any wrongdoing.
  • Class members who are eligible can receive two years of dark web and medical data monitoring through CyEx Medical Shield Complete, which is valued at $360 per person. Additionally, members can receive a cash payment, with those who can document losses potentially receiving up to $5,000, while others may receive up to $75. To receive benefits, class members must submit a valid claim form by November 2, 2026.
  • Who May Qualify

    Individuals whose information may have been impacted in the ConnectOnCall data breach that occurred between February 16, 2024, and May 12, 2024.

    Frequently Asked Questions

    Who is eligible for this settlement?

    The settlement benefits individuals whose personal information may have been compromised in the ConnectOnCall data breach that took place between February 16, 2024, and May 12, 2024.

    What benefits can class members receive?

    Class members may receive two years of dark web and medical data monitoring through CyEx Medical Shield Complete, a cash payment, and potentially up to $5,000 in compensation if they can document specific losses.

    What are the key deadlines for filing a claim?

    The deadline for class members to submit a valid claim form to receive settlement benefits is November 2, 2026. The final approval hearing is scheduled for November 17, 2026.

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