Carter Credit Union Data Breach Class Action Settlement

Carter Credit Union, a financial institution operating in Arkansas and Louisiana, agreed to a class action settlement to resolve allegations that it was negligent in preventing a data breach that took place around June 25, 2025. This incident allegedly exposed sensitive personal details belonging to its members, including Social Security numbers, driver's license numbers, and financial account information.

The lawsuit claims that the credit union failed in its duty to protect consumer data from this 2025 breach. As part of the settlement, class members are eligible for reimbursement up to $2,500 to cover out-of-pocket expenses related to the breach, such as identity theft losses or credit-related fees. Additionally, all class members qualify for three years of free credit monitoring through CyEx Financial Shield Complete.

To receive benefits, class members must submit a valid claim form by November 19, 2026, as the final approval hearing is set for November 30, 2026. Those claiming out-of-pocket losses must provide supporting documentation, while those without documentation can receive a $50 one-time payment.