Chrysler Jeep Grand Cherokee Coil Spring Recall and Related Lawsuit
Case Overview
Chrysler is conducting a recall affecting 328,381 Jeep Grand Cherokee vehicles because the rear coil springs may detach while the vehicle is in operation. This recall, which covers specific models from the 2021-2023 model years, was announced because a detached rear coil spring poses a significant crash risk and can create a road hazard for other drivers.
The underlying legal issue mentioned is a class action lawsuit claiming that Chrysler misrepresented the safety and dependability of its Jeep Wrangler 4XE and Jeep Grand Cherokee 4XE plug-in hybrid electric SUVs that have undergone multiple recalls. The recall itself mandates that Chrysler will replace the rear coil spring lower isolators at no cost to the owner.
For the recall, owners are urged to seek repairs as soon as possible, and the company will notify vehicle owners by September 29. While the content notes that Chrysler is not currently facing legal action over the specific coil spring recall, it mentions the ongoing class action lawsuit regarding misrepresentation. Consumers can contact FCA US customer service at 1-800-853-1403 for more information about the recall.
Who May Qualify
Owners of specific Jeep Grand Cherokee models (2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE) produced between specified dates, or those affected by the class action lawsuit regarding misrepresentation.
Frequently Asked Questions
What is the immediate danger with the Jeep Grand Cherokee recall?
The recall is due to rear coil springs that have the potential to detach while the vehicle is being driven. This detachment can create a road hazard for other vehicles and may cause a crash without any warning.
What does the owner need to do regarding the coil spring issue?
Owners are strongly advised to seek repairs as soon as possible. Chrysler will replace the rear coil spring lower isolators free of charge, and the company plans to notify affected owners by September 29.