Class Action Alleging Unauthorized Enrollment in Uber One Subscription
Case Overview
The lawsuit was filed by plaintiff Ashley Jesus against Uber Technologies Inc. and Uber USA LLC. The core allegation is that Uber misled its customers by using promotional offers to make it appear that users were simply receiving a discount or credit, when in reality, their interaction with the promotion resulted in enrollment in the paid Uber One subscription service, which costs $9.99 monthly or $96 annually.
Jesus contends that customers believed they were accepting a promotional benefit, but instead incurred recurring charges without knowingly agreeing to an automatically renewing membership. Furthermore, the complaint alleges that Uber makes it difficult for members to cancel the service, despite representing that cancellation could happen anytime without extra fees. The claims assert violations of California's Automatic Renewal Law, False Advertising Law, Consumers Legal Remedies Act, and Unfair Competition Law.
The plaintiff is seeking a jury trial and requests various forms of damages. The lawsuit is currently filed in the U.S. District Court for the Northern District of California. The plaintiff is represented by Katherine M. Aizpuru, Hassan Zavareei and David W. Lawler of Tycko & Zavareei LLP and Raphael Janove and Liana Vitale of Janove PLLC.
Who May Qualify
All persons who were enrolled in and charged for an Uber One subscription after interacting with an Uber promotional offer, within the applicable statute of limitations period.
Frequently Asked Questions
What is the basis of the lawsuit against Uber?
The lawsuit alleges that Uber deceptively enrolled customers into the Uber One subscription service. The plaintiff claims that promotional offers were used to hide the fact that users were signing up for a recurring, paid subscription without their full knowledge or consent.
What laws are allegedly violated by Uber?
The class action lawsuit claims that Uber's actions constitute fraudulent, unlawful, and unfair business practices, specifically citing violations of California’s Automatic Renewal Law, False Advertising Law, Consumers Legal Remedies Act, and Unfair Competition Law.
Who is representing the plaintiff in this case?
The plaintiff is represented by Katherine M. Aizpuru, Hassan Zavareei and David W. Lawler of Tycko & Zavareei LLP, as well as Raphael Janove and Liana Vitale of Janove PLLC.
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