Volkswagen Recall for Steering Rack Issue
Case Overview
Volkswagen is conducting a recall affecting over 208,000 vehicles, including specific models of the Atlas, Tiguan, and Audi Q3. This recall addresses a potential defect in the steering rack, specifically concerning a mounting bolt that can corrode if moisture enters the area. This corrosion could cause the steering rack to attach to the vehicle's subframe at only one point, potentially leading to a loss of steering control.
The potential failure of the steering rack housing could result in a loss of steering control, which increases the risk of an accident. The recall notice advises owners to monitor for unusual metallic rattling or knocking sounds from the front axle area, especially during low-speed maneuvers or while parking. Volkswagen has stated that dealers will replace the right steering rack mounting bolt with a new one featuring a highly corrosion-resistant polymer coating at no cost to the owners.
While the content notes that Volkswagen is not currently facing legal action over this specific recall, it mentions that the company is facing a separate class action lawsuit regarding defective high-voltage batteries in certain ID.4 electric vehicles. For information on the recall, consumers should check the National Highway Traffic Safety Administration's website using their vehicle identification number, or call Volkswagen customer service at 1-800-893-5298.
Who May Qualify
Owners of 2018-2019 Volkswagen Atlas, 2018 Volkswagen Tiguan, and 2019-2021 Audi Q3 vehicles.
Frequently Asked Questions
What is the steering rack issue with Volkswagen vehicles?
The issue involves a mounting bolt on the steering rack that can corrode when moisture gets into the area. This corrosion could cause the steering rack to attach to the vehicle's subframe at only one point, potentially leading to a loss of steering control.
What should I look out for regarding the recall?
The recall notice suggests owners should listen for unusual metallic rattling or knocking noises coming from the front axle area, particularly when the vehicle is maneuvering at low speeds or while parked.
What does Volkswagen offer to fix this problem?
Volkswagen has assured that dealers will replace the right steering rack mounting bolt with a new bolt that has a highly corrosion-resistant polymer coating, and this replacement will be provided at no cost to the vehicle owners.