McDonald's Hot McCrispy Chicken Sandwich Burn Injury Class Action

A class action filed in early 2024 alleges that McDonald's McCrispy chicken sandwiches are systematically served at temperatures far exceeding safe food-serving standards, posing a burn hazard to unsuspecting customers. Named plaintiffs describe suffering serious burns to the mouth, tongue, throat, and fingers upon biting into or handling the sandwiches, claiming the chicken was heated to temperatures well above what a reasonable consumer would expect from a fast-food menu item. The complaint draws parallels to the landmark 1994 Liebeck v. McDonald's hot coffee case, arguing that McDonald's is aware of the overheating problem yet has done nothing to address it or warn customers.

The plaintiffs allege claims of negligence, strict products liability, breach of implied warranty of merchantability, and violations of consumer protection statutes. The lawsuit seeks to certify a nationwide class of consumers who purchased McCrispy sandwiches and suffered burn injuries, as well as injunctive relief requiring McDonald's to modify its preparation procedures or add prominent temperature warnings. McDonald's has not publicly commented on the litigation in detail. The case reflects a growing wave of food-temperature burn injury litigation targeting quick-service restaurant chains across the United States.